Many organizations still rely heavily on paper or email to distribute project-related information. As a result, workers often end up looking for documents and searching for relevant information across multiple functions. Not only can this take a lot of time and cause delays, but it also increases the risk of…

While customer communications management (CCM) software systems play a key role in the overall customer experience, the reality is that multiple departments and multiple systems are often used for different aspects of customer communication, each with its unique processes and Requirements that require time, resources, and expertise. …

For example, to develop viable solutions, many companies are looking to leverage a range of enabling technologies, from artificial intelligence to data analytics to advanced marketing tools. Unfortunately, this approach can lead to a lot of experimentation and, above all, a lot of internal investment. If your organization has successfully…

The corporate world is increasingly concerned about the future of hyper-personalized communications. Influential consulting giant Gartner predicts that by 2025, the risk of poor return on investment (ROI) and customer data management will force 80% of invested marketers to abandon them. It goes on to cite emerging regulation, with consumers…

Today, companies need a strategic enterprise content management (ECM) solution to integrate capture, workflow, records and document management, search and archiving as well as applications and add-ons such as email, auto-classification, discoveries, document management, and contract management. Bentech can help you upgrade your OpenText Exstream, StreamServe, Document Presentment, Extended ECM…

Bentech can help you upgrade your OpenText Exstream, StreamServe, Document Presentment, Extended ECM for Content Suite, Content Server, Archive Server, and many more OpenText products. It seems like no matter where you are, you can look around and find people on their mobile devices. More than any other technology, smartphones…

The main reasons for outsourcing software services are to cut costs, resolve staffing issues, improve performance, and focus on core competencies (Global Outsourcing Survey 2018, Deloitte). Let’s take a look at these and other key factors to consider when considering outsourcing OpenText system maintenance services. • Lack of Expertise We…

Multiple firms still depend heavily on paper or email to circulate project-related data. As a result, workers often end up looking for documents and searching for relevant information across multiple functions. Not only can this take a lot of time and cause delays, but it also increases the risk of…

So, starting with version 16.4, OpenText finally offers its customers a migration path from xPression xDesign to Exstream Design Manager and Designer. xDesign was the primary design environment and the initial focus of the migration effort. It uses a kitchen flow structure. The overall layout is based on tree rules…