Connected Workspace in OpenText Content Suite 16 (Part-1)

2 min readMar 20, 2023

Many organizations still rely heavily on paper or email to distribute project-related information. As a result, workers often end up looking for documents and searching for relevant information across multiple functions. Not only can this take a lot of time and cause delays, but it also increases the risk of regulatory non-compliance. To resolve the situation, employees contacted their IT department and asked them to develop and manage a custom in-house application with a very narrow focus.

If your company is facing similar issues, you need to read this article and learn more about OpenText Connected Workspace (Content Suite Platform module). A connected workspace provides a compliant area to exchange information without relying on an overburdened IT department. Workspaces can be interrelated within an ECM system and can also be used to extend ECM to leading enterprise suites such as SAP, Microsoft SharePoint, or Salesforce.

Brief about functionality

OpenText Connected Workspaces use pre-built templates and a visually driven Smart View UI to create custom areas to share and access the content needed for common tasks or goals. An attractive user interface offers business-centric views and widgets. Content managed within the workspace can be shared with contractors, partners, or external parties without compromising corporate control and security.

Bentech can help you upgrade your OpenText Exstream, StreamServe, Document Presentment, Extended ECM for Content Suite, Content Server, Archive Server, and many more OpenText products.

The module provides powerful tools for administrators with great flexibility, business rules save end users a lot of work, and business rules and templates also drive the new role-based Smart View user interface. Social-based collaboration tools are built-in, facilitating adoption because end users don’t have to switch between different tools.

Customizable Landing Pages

Depending on their job and department, end users in different functional areas within the same organization have completely different needs. Additionally, users expect to see business objects relevant to their daily work right in front of them in a dashboard. Content Server supports all these requirements and provides different landing pages for different groups based on configurable rules.

Accelerate upgrades & reduce risk by partnering with Bentech’s experts. Customers with Bentech’s OpenText Professional Services-led upgrades or other implementation projects reported a 75% reduction in inquiries to customer support.

Let our experts work with your in-house teams to assess your current environment and prepare recommendations for a successful upgrade, whether on-premises, in the cloud, or in a hybrid environment. To learn more, check out our Services page, or Contact us directly.




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