Enhancing Compliance and Security with Upgraded OpenText Exstream_2

BENEVOLENCE TECHNOLOGIES
2 min readFeb 1, 2024

7. Template Versioning and History:

Maintain a version history for communication templates. This helps track changes over time and provides the ability to revert to previous versions if necessary for compliance reasons.

8. Secure Communication Channels:

Implement secure channels for the delivery of communications. This is particularly important for sensitive financial statements, healthcare records, and legal documents.

9. Data Masking and Redaction:

Implement data masking and redaction features to protect sensitive information in communications. This is especially important when generating documents containing confidential or personally identifiable information.

10. Regular Security Audits and Assessments:

Conduct regular security audits and assessments to identify vulnerabilities and areas for improvement. This can involve both internal assessments and third-party security audits.

11. User Training and Awareness:

Ensure that users are trained on security best practices and are aware of the importance of compliance in their day-to-day activities involving OpenText Exstream.

12. Vendor Support and Updates:

Stay connected with OpenText for support and updates. This ensures that you have access to the latest security patches and any additional features that may enhance compliance.

By following these steps, organizations can enhance compliance and security with an upgraded OpenText Exstream, ensuring that customer communications are not only personalized and efficient but also meet the highest standards of data protection and regulatory compliance.

Accelerate upgrades & reduce risk by partnering with Bentech experts. Customers Who are with Bentech’s OpenText Professional Services-led upgrades or other implementation projects reported a 75% reduction in inquiries to customer support.

Let our experts work with your in-house teams to assess your current environment and prepare recommendations for a successful upgrade, whether on-premises, in the cloud, or in a hybrid environment. To learn more about OpenText Exstream, check out our Services page, or Contact us directly.

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