Keep Up with Regulatory Compliance Requirements with the Upgraded OpenText Exstream
You’re discussing the importance of staying ahead of regulatory compliance requirements with an upgraded system, specifically mentioning OpenText Exstream. OpenText Exstream is a customer communications management (CCM) solution that helps organisations create, manage, and deliver personalized and compliant communications across various channels.
To stay ahead of regulatory compliance requirements with OpenText Exstream or any similar system, consider the following steps:
1. Regular Updates:
Ensure your OpenText Exstream software is up-to-date with the latest releases and patches. Vendors often release updates to address security vulnerabilities and compliance changes.
Bentech provides the solutions and expertise organizations need to succeed with unified communications, so every customer has a consistently great experience, regardless of channel.
2. Compliance Monitoring:
Stay informed about changes in regulatory requirements that may impact your industry. Regularly monitor updates from regulatory bodies to understand any new compliance standards or modifications to existing ones.
3. Customization and Templates:
Leverage the customization capabilities of OpenText Exstream to tailor your communication templates based on evolving compliance standards. This may involve incorporating new disclosures or modifying existing content to meet regulatory requirements.
4. Audit Trails and Reporting:
Implement robust audit trails within your system to track changes made to templates, content, and communications. This can be crucial for demonstrating compliance during audits.
5. User Training:
Ensure your team is well-trained in using OpenText Exstream effectively and understands the compliance implications of the content they create. Provide training sessions to keep them informed about any updates related to regulatory requirements.
6. Collaboration with Compliance Experts:
Foster collaboration between your IT and compliance teams. This collaboration can help in identifying and addressing compliance challenges effectively.
7. Security Measures:
Implement security measures to safeguard sensitive information within OpenText Exstream. This includes user access controls, encryption, and other security features to protect data integrity and confidentiality.
8. Regular Compliance Audits:
Conduct regular internal compliance audits to assess how well your organization is adhering to regulatory requirements. Use the findings to make necessary adjustments and improvements.
We recommend at least requesting an upgrade assessment health check and consulting service to ensure that your OpenText™ environment is ready for an upgrade and that you have someone to turn to for helpful advice and guidance. As always, please be sure to reach out if you have any further questions. We look forward to hearing from you!
