OpenText Exstream: The Game-Changing Upgrade Your Business Needs Now

OpenText Exstream is a customer communication management (CCM) solution that enables businesses to create, manage, and deliver personalized and consistent communications across various channels. While I don’t have real-time information on specific updates or releases, I can provide you with a general overview of OpenText Exstream and how it can be considered a game-changing upgrade for businesses.

Key features and benefits of OpenText Exstream:

1. Multichannel Communication:

OpenText Exstream allows businesses to deliver communications across various channels, including print, email, web, and mobile.

This ensures a consistent and personalized customer experience regardless of the chosen communication channel.

2. Personalization:

The platform enables dynamic content creation, allowing businesses to personalise communications based on customer preferences, behaviors, and demographics.

Personalized communications can enhance customer engagement and satisfaction.

3. Automation and Efficiency:

OpenText Exstream automates the communication workflow, reducing manual processes and increasing operational efficiency.

It streamlines document design, production, and delivery, leading to faster time-to-market for communication materials.

4. Compliance and Governance: The solution helps businesses maintain regulatory compliance by providing tools for content governance, version control, and audit trails. This is crucial for industries with strict compliance requirements, such as finance and healthcare.

5. Integration Capabilities:

OpenText Exstream can integrate with other enterprise systems, such as customer relationship management (CRM) and enterprise resource planning (ERP) systems.

Seamless integration ensures data accuracy and consistency across the organization.

6. Scalability:

The platform is designed to scale with the growing needs of businesses, accommodating increased communication volumes and expanding customer bases.

7. Analytics and Reporting:

OpenText Exstream offers analytics and reporting tools to track and analyze the performance of communication campaigns.

Businesses can gain insights into customer engagement metrics and use data to refine their communication strategies.

When considering an upgrade to OpenText Exstream, it’s essential to evaluate specific features and improvements introduced in the latest version to ensure that they align with your business requirements and objectives. Upgrading to the latest version can bring enhanced capabilities, security updates, and improved overall performance, contributing to the efficiency and effectiveness of your communication processes.

Get Exstream with Bentech

Bentech can provide you with the expertise needed to help you quickly see positive results. In a dialogue with Bentech, you get suggestions for solutions designed according to your specific goals using industry-leading tools.

Find out how your organization can use Self-Service to automate and simplify the composition and distribution of your business documents. Contact us at info@thebentech.com .We’ll start by identifying your challenges and goals so that you are on your way to getting a cost-effective solution that’s right for your needs.