The long-term value of upgrading the OpenText Exstream to the latest version_1

Upgrading OpenText Exstream to the latest version can provide significant long-term value to organizations by enhancing their customer communication capabilities, optimizing operational efficiency, and ensuring compliance with evolving regulations. Here are some key benefits:

1. Enhanced Functionality and Features

The latest version of OpenText Exstream typically includes new features and enhancements that improve the overall functionality and user experience. These may include:

- Advanced Design Tools: More intuitive design interfaces and templates that enable quicker development of personalized customer communications.

- Improved Data Integration: Better integration with various data sources, allowing for more dynamic and personalized content generation.

• New Output Formats and Channels: Support for emerging digital communication channels and formats, ensuring that organizations can meet customers wherever they are.

2. Improved Performance and Scalability

Upgrading to the latest version can provide performance enhancements that improve the speed and efficiency of document processing and distribution. Key benefits include:

- Faster Processing Speeds: Optimized processing algorithms reduce the time needed to generate and distribute large volumes of documents.

- Scalability: Enhanced scalability options allow organizations to manage growing volumes of customer communications without degradation in performance.

3. Compliance and Security Updates

Keeping software up to date is crucial for maintaining compliance with the latest regulations and standards. The latest versions of OpenText Exstream typically offer:

- Regulatory Compliance: Updated compliance features to meet new data protection regulations (e.g., GDPR, CCPA) and industry standards.

- Enhanced Security: Improved security features to protect sensitive customer information, including updated encryption protocols and secure access controls.

Conclusion

Upgrading OpenText Exstream to the latest version offers substantial long-term value by enhancing capabilities, improving performance, reducing costs, and positioning organizations for future growth and innovation. It ensures organizations remain competitive, compliant, and aligned with customer expectations in an ever-evolving digital landscape.

Accelerate upgrades & reduce risk by partnering with Bentech’s experts. Customers with Bentech’s OpenText Professional Services-led upgrades or other implementation projects reported a 75% reduction in inquiries to customer support.

Let our experts work with your in-house teams to assess your current environment and prepare recommendations for a successful upgrade, whether on-premises, in the cloud, or in a hybrid environment. To learn more, check out our Services page, or Contact us directly.